JoinXR Privacy Notice

Welcome to Fracture Reality Ltd’s privacy notice (Company Number: 09942554) (“Fracture”).

This privacy notice provides information on how Fracture as a company and its JoinXR software, collects and processes your personal data when you interact with the app or the associated website

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.

Important information and who we are

Fracture is the controller and responsible for your personal data.

We have appointed a data privacy manager. If you have any questions about this privacy notice or our data protection practices please contact the data privacy manager.


Our full details are:

  • Full name of legal entity: Fracture Reality Ltd
  • Name or title of data privacy manager: Rob Minson
  • Email address:
  • Postal address: Platform9, Floor2, Hove Town Hall, BN3 2AF

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data.
  • Contact Data.
  • Technical Data.
  • Profile Data.
  • Usage Data.
  • Marketing and Communications Data.

We explain these categories of data here

We use different methods to collect data about you, which are explained here

How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

  • To register you as a new customer.
  • To manage your relationship with us.
  • To improve our website, apps, services, marketing or customer relationships.

How we share your personal data

We may share your personal data. More detail can be found here.

International transfers

We may transfer, store and process your personal data outside the UK. More detail can be found here.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (

You have the right request deletion of all data we store about you collected through the JoinXR product. To do so please submit a request via email to

More detail can be found here.

Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.